PRE-ORDER POLICY

Please read this policy carefully before placing a pre-order.

Pre-order items are not currently on hand.

SIZING

Please review all available sizing information before placing your order.

If you are between sizes, we recommend sizing up for the best fit.

Please note that the European (EU) sizing shown on some of our products may differ from standard European sizing. For the most accurate fit, please select your size based on the U.S. size listed for the item rather than the EU size.

Sizing and fit may vary by style. ATL — All Things Luxurious is not responsible for incorrect sizing selections made by the customer.

Please allow approximately 2 weeks, excluding weekends and holidays, for pre-order merchandise to arrive. Arrival times are estimates and may vary slightly due to vendor or shipping delays outside of our control.

INSPECTION

All merchandise is carefully inspected before it is shipped or made available for pickup.

RETURNS & REFUNDS

All pre-order sales are considered final sale unless there is a physical defect or problem with the merchandise.

If you receive an item with a physical defect, you must contact us by email within 24 hours of receiving your order.

Your email must include:

Your name and order number
A description of the problem
Clear photographs showing the defect

The item must remain unworn, unused, and in its original condition while your claim is reviewed.

Claims submitted more than 24 hours after delivery or pickup may not be accepted.

If a return or refund is approved for a reason other than a verified physical defect, a 30% restocking fee will be deducted from the refund amount.

By placing a pre-order, you acknowledge that the merchandise is not currently on hand and agree to the estimated pre-order timeframe and this policy.